Join Traveltek and play a part in shaping the future of online travel booking!
Traveltek is currently pursuing an aggressive global expansion strategy. The East Kilbride-headquartered firm, which also has offices in the Midlands, Sydney, Miami, Dubai, Singapore and Hong Kong is looking to strengthen its market share in existing locations and establish a presence in new growing markets.
As Technical Support Team Leader you will be responsible for our client service & support. You will act as Line Manager and assume responsibility for the worldwide support team. You will have experience in providing technical support in an e-commerce environment to ensure that the team are successful in their efforts to answer support tickets and ensure swift resolution of issues. As part of the on-going progression of the team you will also assist with identifying, planning and implementing improvements to develop efficiency, capability and operational service delivery.
The position of Technical Support Team Leader is an exciting, dynamic and highly rewarding one for the right candidate. The successful candidate will benefit from a competitively based salary starting from £25-£30k per annum with a benefits package inclusive of Private Health Care, Performance related KPI bonus and Pension Contribution Scheme.
This is not a position for the faint hearted requiring several areas of cross skilling and an overall drive to be the best in your field.
This position is full time and office based at our HQ in East Kilbride, Glasgow.
This position is subject to pre-employment checks including Disclosure Scotland screening.
Join Traveltek and you become part of a team that values strong working relationships, career progression and shared success. We are committed to your development and job satisfaction in the firm belief that if you excel, so do we. We want you to play a key role in our evolution and expansion, becoming part of our ongoing success story – and the growing Traveltek family.
Take your career to new heights with Traveltek. We look forward to having you on board!